Showing posts with label team building. Show all posts
Showing posts with label team building. Show all posts

Thursday, March 27, 2014

Reframing: Changing Your Life Context Can Help and Hurt

Looking back over history we can see how our perspectives on things have changed, sometimes quite drastically.  Children over the centuries have been viewed as nothing more than little dysfunctional adults, as evil and reckless, and as innocent and angelic (worthy of many an Anne Geddes calendar).  Mental illness has been viewed as the result of demonic possession, as an imbalance in the humors (too much blood, bile, or phlegm), or as the result of chemical imbalances and difficult life experiences.

And yet to some degree children have remained children throughout the ages and mental illness has remained mental illness throughout the ages.  So how could a child go from being unquestionably evil to adorably angelic?  Or how could mental illness go from being treated with blood-letting to medication and counseling? 

When an object, person, experience, etc remains the same, but how we define its role in the universe changes, this is the process of reframing.  It is choosing a new framework through which to interpret what we see before us or what we are experiencing.  Imagine looking at a framed photo on a coffee table or looking in someone's scrapbook and seeing a picture of two people together.  If the frame had the words "Best Friends" inscribed on it that would provide one context for their interaction.  If the frame said "My True Love" that would change the context and your interpretation of the image in front of you.  If the frame were labelled "Family" it would change your context and interpretation yet again.

Some reframing happens naturally and subconsciously, with little or no thought.  A child may subconsciously move from being afraid of puppies because they jump up and knock the child over, to becoming quite fond of puppies because they have grown enough to no longer be intimidated by their size.  Other reframing happens consciously as we are presented with new ideas for consideration.  A scientific discovery may give us new insight in to how part of our world functions and why things happen the way they do.  A new philosophy or psychology theory may be presented which causes us to look at life or people differently.  Or a parent may correct us and give us an explanation that forces us to rethink our actions.

There are many articles and books that highlight the benefits of becoming more conscious of our frameworks, being aware and taking ownership of how we see ourselves and the world.  Recognized benefits that we can enjoy and celebrate include the following:

1)  Improved mental health.  When we identify destructive frameworks we are operating within (ex. I'm stupid, I'm an idiot, I'm a failure) and replace them with constructive frameworks (ex. I'm learning, I'm human, I can try again tomorrow) we end up with improved moods, lightened spirits, and more hope which protect us from a whole host of mental ills and improves our recovery from them.

2)  Improved physical health.  If we identify destructive frameworks (ex. I'm fine, I can eat whatever I want, I don't have time to be healthy) with constructive frameworks (ex. I'm an athlete so eat and train like one, I am valuable and worth taking care of, I have time to do this healthy thing today) then we experience higher levels of energy, sleep better, have higher self-confidence, and reduced chances of cardiovascular emergencies and diabetes.

3)  Improved social health.  People who are convinced they are helpless or who believe their situations are hopeless are very difficult and unpleasant to be around.  The conversations, actions, or lack of action that comes from people who see no way out or zero opportunity for improvement of their situation often feed further in to their problems creating a self-fulfilling prophecy that others find draining.  By making even the slightest shift from "I can't do anything about it" to "Here's something I'm doing to make things better", or from "Nothing is ever going to change" to "Something can change because I'm changing this...", a person can have the effect of repelling or attracting people.  Our framework can affect our social networks including the quality of our friendships, whether we get a job, whether we keep our job, and if a support network is available to us when tragedy strikes.  In the midst of our despair our framework can alter what help we receive or don't receive, whether people continue to reach out to us or begin to pull away.

How wonderful to know that we have control over even the most difficult of life circumstances because we have the ability to control our way of thinking about them.  Even more wonderful is that by shedding frameworks such as helplessness and hopelessness we are more likely to take constructive steps that in fact do improve our situations.  Things start to get better outside of ourselves and not just in our heads.  Reframing is powerful stuff!

However there is a downside.  Sometimes the loss or exchanging of a framework means that something needs to be mourned instead of celebrated.  Changing a framework can sometimes result in great loss instead of great gain, and if we are aware of this we are much more likely to help the person navigate the challenge rather than judge them because we more clearly understand what we are looking at.

If you unfortunately needed to share with someone that their spouse was responsible for sexually assaulting your child, it is clearly understandable that this would be a very difficult new framework to accept.  The person is being asked to accept that someone they thought was trustworthy has been hurting children, to accept that someone they thought was faithful to them has been engaging sexually with someone else and with someone who was vulnerable and unwilling.  Difficulty accepting this news is understandable and yet if the person reacts poorly, particularly if they go in to denial, it is not uncommon for the person to be labelled as 'unwilling to face reality'.

Let's explore something that has even more layers.  People who sincerely follow Jesus Christ, commonly referred to as Christians, often share their faith with others with a genuine desire to share something wonderful.  Forgiveness of sins.  Reconnection with a loving and faithful God.  Peace that on the day you die it won't be Death that comes for you, but your heavenly Father.  That's pretty amazing stuff.  And yet many people don't react well to these ideas.  Taking in to consideration deep frustration with hypocrisy amongst many who say they follow Jesus, and deep frustration with people who are confused and focused on following laws/traditions/rules/institutions instead of following Jesus, there is another reason why many people do not enjoy discussions about faith.  The new framework being presented is frightening or it hurts.  Because the same framework that would reveal to a person that they can go to heaven may be the same framework that confirms some of their loved ones are in Hell.  Because the same framework that identifies that we can be forgiven of our sins may be the same framework that confirms that it doesn't matter how good you are, that good isn't good enough and you are in fact accountable to Someone much bigger than you.  Because the same framework that confirms there are boundaries in place for our well-being and blessing may be the same framework that confirms that the break you took from your spouse to see if you would be happier with someone else was in fact adultery.  Because the framework that says there is a loving God who is in control of the universe may be the same framework that shattered years ago when something bad happened and there was no sign of God anywhere.  The person is possibly being asked to reconsider a framework that they feel failed them in the past.  Many conversations have gone horribly awry because a person of faith wanting to share something that can bring great peace didn't understand that what they were sharing was at the time in fact causing a great deal of anger or pain that needed to be processed, and with patience.

If you have ever presented an idea or a thought that was not well received and you were left wondering why the person couldn't or wouldn't accept it, refusing to 'face reality' or consider a new way of thinking, understanding the connection between reframing and the mourning process may help to shed some light and lend some wisdom to how you proceed.  The following can help us to identify when patience will be needed and a willingness to engage in an ongoing conversation, living life side-by-side being needed so much more desperately than an argument or 'knocking some sense' in to someone.


Shock.  Our bodies are wonderfully designed to protect us from all sorts of things, with natural physical and emotional first aid responses built in to our shell and wiring.  When something surprising or traumatic happens our minds and bodies can actually try to protect us for a time, shutting off thoughts, feelings or certain functions until we can sort out what to do next.  Shock is common with a new framework that is, well, shocking or very painful.

Denial.  When the shock protecting us wears off energy must be consciously diverted to protecting ourselves.  Denial is the act of trying to keep something away from us, out of us, fighting against accepting the event or idea as part of our life story.  No, no, please God, no.  'No' becomes a shield, whether it is a mental thought or an argument fired back at someone whose information feels like a threat of more pain.

Anger.  Poke a bear with a sharp stick and it gets angry.  Hurt a person and they get angry.  Why did this happen?  Why didn't I see that?  How could things be like this?  I don't deserve this.  How could they?  Where were you?  Legitimate questions are being processed here.  Questions that need to be asked.  Thoughts that need room to breathe, to be turned over, to be weighed and evaluated.  Thoughts that need to be said out loud so they aren't just burning holes in our brains.  Answers need to be tried on, questioned again, accepted or rejected.  Like someone working a piece of metal in a fiery forge, there is a great deal of framework crafting that is happening here.  And as a general rule the greater the pain the greater the anger.  If you are thinking the person in front of you has some serious anger problems, it would be worth re-evaluating that more likely you have a very hurting person in front of you.  The anger isn't something to overcome and rule, it is something to work through and heal from.

Depression.  When a fire burns out you're left with ashes.  There is no more fuel.  Deep exhaustion can settle in.  Everything in life can feel more difficult.  Things that brought relief before may not provide the same sense of restoration they once did.  Deep sadness can permeate even the happiest circumstances, dulling and wearing the person down.  Other frameworks we had in place before facing this challenge can contribute to how much time we spend in this phase, how deep we go, and how easy or difficult it is to come out of.  It is important to note that the strain of the challenge may in fact have altered the person's internal chemistry and they may therefore also require the assistance of chemical medication prescribed by a doctor for a time to restore balance and support healing while a new framework is being processed.

Acceptance.  Acceptance is not simply deciding, "It's okay" or accepting that what happened or what we learned was alright.  Instead it is the point at which we have stopped fighting the framework, actively keeping it away from and outside of ourselves, and instead allow it to be incorporated in to our understanding of our life story and the world we operate within.  It is a willingness to operate within a framework we better understand than when it was first presented to us, that we feel we have greater ability to navigate now.  It is acknowledgement that this framework contributed to where we are now in life and that it will impact how we move forward, but with full knowledge that we can in fact move forward.


Anything you share can have further reaching implications than you imagined.  Your thoughts on any subject can either support someone's confidence in their current way of navigating the world, or cause them to question whether they may in fact have made a horrible decision or mistake.  To ask someone to let go of their confidence that they're doing okay or that the world makes sense is no small thing.  Frameworks come in so many shapes and sizes, so when you share a thought that isn't received well consider entering in to a long-term conversation rather than an argument.  And be willing to ask questions.  People learn best when given questions rather than answers.  Allow the person to think out loud and share with you what's on their mind or on their heart.  You may have just triggered a process that has much more going on under the surface than you can see.

And if the mourning process is what was triggered, please remember that it is exactly that, a process.  To share a new idea, a new philosophy, a new discovery, a new framework of any kind and expect that people will simply accept it, deal with it, face it, or roll with it flies directly in the face of how we are wired as human beings.  New frameworks can be exciting and life-giving, but sometimes they can tear our lives apart for a time, and if we are willing to have patience with each other, being willing to walk alongside each other much longer than one conversation, we have greater ability to survive, to heal, to learn, to explore, to grow, and to live together.

Open Door Development's facilitators are skilled in creating training environments and experiences through which participants have the opportunity to constructively reframe how they fit in to their teams and communities.  Visit our website to learn more about our team building, conflict resolution, leadership development, bullying response training, facilitation training, and first aid training.

Wednesday, April 18, 2012

Get 'er Done, Have Some Fun and Save Money!

Businesses, schools, and other organizations often find themselves in the position of having large numbers of people to train, but in order to do so they must coordinate multiples dates, instructors, classroom space and the participants themselves, causing disruption to business or classes over and over and over.  Open Door Development can help you solve this problem with our large group training options!

As a Training Partner with the Red Cross we provide certification that is WSIB approved and accepted across Canada!
We are a Red Cross Training Partner!
Very few of our courses have maximum numbers of participants, meaning we can train large portions, if not all of your participants at the same time.  You simply need to provide us with the appropriate space and we will provide the appropriate trainers and resources.  Where a maximum limit exists, for example with first aid training, it simply means there is an established policy regarding the instructor to participant ratio and we will provide the correct number of instructors to meet that requirement for larger groups.  For example, if you have 18 or fewer individuals who need to be certified we will provide one professional instructor.  If you have 80 individuals to certify we will provide 5 professional instructors and create a learning experience that gives everyone direct interaction and feedback from the trainers.

Stress reduction training that actually works!  Perfect for employee and students!
Reduces sick days and increases productivity!
Whether you have a gym, auditorium, theater, or multiple smaller classroom spaces to work with we can create a training strategy that meets your needs and provide a high quality experience for all participants.

10 Reasons To Book Large Group Training with Open Door Development:

  1. Fewer dates to schedule!
  2. Fewer work days or classes interrupted with absent employees/students!
  3. All instructors are provided through one company so there is one point of contact to arrange all necessary details!
  4. Wasted time equals wasted money.  Large group training lets you organize and complete your training in minimal time so you can get back to business!
  5. Our instructors are top-quality professionals with excellent classroom management skills for all ages and populations.
  6. We provide all necessary equipment.
  7. Open Door Development is fully insured for all training.
  8. Open Door Development has an injury/incident/accident-free record since it's creation due to it's focus on both physical and emotional safety.
  9. Your training will be engaging and memorable.  Your group will actually enjoy learning and remember what they were taught.
  10. Having interesting and fun training will reflect well on you, increasing loyalty to your organization and building excitement about being a part of your team!

Large Group Training Options Include:

First Aid Training, Conflict Resolution Training, Team Building, Bullying Prevention Training, StressWinner Stress Reduction Training, Leadership Development, Facilitation Training, and Independent Living Skills.

Create an Orientation Session That Will Knock Their Socks Off!

High school student leaders trained by Open Door Development to run a team building program to welcome new grade 8 students!
Student leader running the Bobsled challenge!
Whether welcoming new students or new employees this is a great way to build connections between new additions and established veterans and build a strong team foundation.  As part of a one-day program, Open Door Development can use a morning session to train your chosen leaders in how to run team building activities and empower them to run the afternoon program themselves.  Open Door Development's professional facilitators provide all the equipment and step back in to a supportive role as your leaders take the spotlight with the participants.  All activities are age-appropriate, can be tailored to meet physical or learning needs, and are structured with physical and emotional safety as top priorities.  Whether indoors or outdoors we create a package of activities that are appropriate for your space. 

Great for helping feeder school students prepare for the transition to high school in the fall (high school student leaders will earn an "Introduction to Facilitation" certificate to put on their resumes), or for helping companies to welcome new employees!  To learn more please contact our office by email or by calling (613) 464-1980 today!

Saturday, March 10, 2012

Finding Depth in Simplicity

"The waters of wisdom are shallow enough for a child to play in and deep enough for a philosopher to drown in." ~Unknown

This is one of two quotes that guides and shapes everything we do at Open Door Development. We believe that in-depth, life-giving insight and discovery can be harvested from simple principles when we take the time to explore them and reflect on them.

Too often we have come across individuals who have been exposed to professional development or team skills workshops that involved complex charts, theories and diagrams that left them feeling overwhelmed. The information was hard enough to remember when participants looked away from the whiteboard filled with words, arrows and drawings, let alone when they walked out of the room at the end of the day. In the long run the information became useless because it didn't have an immediate and obvious application to their lives right then and there and life continued on as always with little growth or change. Somewhere someone made the mistake of assuming that concepts which are simple are for the simple and therefor looked to hire trainers with complex theories on how to perform as a high functioning team.

It is a common mistake; thinking that basic concepts are for children or for those who "don't get it" and that complex concepts are for those who are older or with advanced experience and understanding. While there is some truth to this; that once you have grasped a simple principle you can use it as a jumping off point for exploring more in-depth concepts, we would do well to avoid the trap of thinking that as concepts become more complex there is more to be learned from them and therefor the more benefit we will experience from being exposed to them.

The danger of this way of thinking lies in the fact that at some point principles can become so complex that people begin to learn less, or even worse, nothing at all.

So how do you communicate deep and rich concepts to your staff, students, family, co-workers, or others? Maybe it's time to try leaving the whiteboard and flipchart out of the equation and time to present simple statements, little nuggets of wisdom, and start conversations that explore and search for how that wisdom can be applied in your current context.

For example, the statement "Love your neighbor as yourself" can seem childish in its simplicity. But present the idea, start a conversation, ask how it could be applied to your current context, and watch the buried treasures within it begin to surface. Your elementary school students may think about it and realize that means they shouldn't hit someone because they are mad or push someone on the playground when they are frustrated. Your high school students might feel challenged by that statement and make a commitment to stop gossiping. Your managers may change their style of leadership, supporting their staff rather than ruling over them. Your executives might start exploring with more purpose how to give back to the community and operate in a manner that is environmentally responsible and keeps future generations in mind.

The whiteboard and flipchart paper can be great places to write down the ideas that flow from these conversations, but they should be tools used to capture the discoveries that emerge from participants rather than to shovel ideas at them.

One of our favorite tools that we use during team building is something called "The Five Finger Contract". It is a simple reminder of five principles that will help any team to experience higher levels of success (and the reminder of the contract is attached to their body!). Each finger on your left hand is a reminder of one of the following team principles:

1) Encourage your team mates (Thumb)
2) Give directions and share your thoughts out loud (Pointer Finger)
3) Refuse to put down yourself or others (Middle Finger)
4) Be committed to the team and to the challenge (Ring Finger)
5) Watch out for each other because everyone has strengths and everyone has weaknesses (Pinkie)

Amazing personal and team breakthroughs happen on a regular basis as a result of this simple tool. You can download a copy of our explanation of the Five Finger Contract here to use in your classroom or next board room meeting and visit our Free Resources page on our website for more free goodies.

If you realize that complex principles are resulting in shallow discoveries, try returning to the simple and watch the depth of discovery that unfolds in front of you!


Plan Ahead And Avoid Disappointment!
Any time is a good time to book a team building or other community skills development program with Open Door Development coming to your site, but our spring fills up quickly! If you would like Open Door Development to provide a team building program to end your school year off on a good foot, or to provide professional development that will get your summer camp staff off to a solid start, now is the time to book for May, June and July! Remember that you won't need to plan any transportation for your group because Open Door Development comes to you! Please contact our office at info@opendoordevelopment.ca or (613) 464-1980 to request further information or book your program today!